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Having trouble opening a downloaded .acsm file?

Sometimes .acsm files get associated with the wrong file type.  To get around this, try these steps: 1. Open Adobe Digital Editions 2. Make the Adobe Digital Editions window only part of your screen 3....

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An Adobe ID – what it’s needed for and how to get one

You need an Adobe ID to open a downloaded ebook via Adobe Digital Editions (on a computer), Bluefire (on a device), or using any other Adobe DRM compatible reader. To create an Adobe ID: Go to...

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To install Adobe Digital Editions

To install Adobe Digital Editions, please select from the following: Windows 7, Vista, XP Mac OS X If you experience problems, please click here for the Adobe Digital Editions help page. Subscribe to...

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Why a document might not be available for full-document downloading

When you request to download an entire document (via Adobe Digital Editions), ebrary checks whether the document is allowed to be full-document downloaded. If it is not, you are informed at that point....

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Downloading an entire document can in some cases affect other users’ access...

If a document is multi-user, full-document downloading does not block other users’ access to it.  Other users on the ebrary site will still be able to read the document online and even download it. If...

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Transferring a downloaded ebook to a device

Once you’ve downloaded an ebrary document as an ebook, that downloaded ebook is only on the computer or device you downloaded it to.  However, you can manually transfer it to a different device. FIRST...

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Duration for downloaded ebooks

An ebrary document downloaded as an ebook in Adobe Digital Editions or on your iOS device is only available to you on a temporary basis. Multi-user document = 14 days If your ebrary site has multi-user...

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Bluefire is the mobile application of choice for reading ebrary ebooks on...

In the years since the ebrary mobile app was introduced, we have seen that patrons increasingly prefer to use one app that works across many products, and for the app to be optimized for their device....

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New Reader: Download book for offline reading on iOS or Android MOBILE DEVICE

For offline reading of the full book on mobile devices such as iPhones, iPads, and Android phones or tablets, we support the independent, highly-rated Bluefire Reader. Use a browser on your mobile...

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New Reader: Download book for offline reading on your COMPUTER (or...

1. Access your ebrary site via a browser as usual - For authorized access to your ebrary site, you will need to either: – Use an authenticated campus Wi-Fi – Or, if your site uses Single Sign On (SSO),...

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Full Download: Troubleshooting Bluefire issues

If full downloading with Bluefire leads to errors such as waiting on “Verifying Loan”, the following troubleshooting steps might resolve the problem: - Deauthorize your Adobe ID in Bluefire Go to the...

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Full download: troubleshooting Adobe Digital Editions errors

If full downloading with Adobe Digital Editions leads to errors such as “Error getting license – Server communication problem”, the following troubleshooting steps might resolve the problem: -...

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